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Frequently Asked Questions
General
What is Langu?
Is Langu the right solution for me?
Language Lessons
How do Langu language lessons work?
What languages can I learn on Langu?
How do I book a lesson?
Can I reschedule/cancel a lesson?
Are Langu lessons private or in group?
Is it possible to teach two people at once?
Will I be provided with learning materials?
What happens if I am not satisfied with the quality of my lesson?
Langu Teachers
Who are the Langu teachers?
How can I choose the best teacher for me?
What qualifications do Langu teachers have?
What methodology do Langu teachers use?
Do I need to learn from a native speaker?
How can I get in contact with a teacher?
The teacher has no availability on their calendar. What do I do?
Costs and Payments
How much do Langu lessons cost?
Can I try it for free?
How do I pay for lessons?
Are there any extra fees?
I want to book more lessons - are there any discounts?
Can I pay in my local currency?
Can you provide a bill?
What happens with my money after I have booked a lesson?
What should I do if my card transaction fails?
My plans have changed - can I get a refund?
Will my Langu lessons ever expire?
Technical Questions
What are the technical requirements I need to use Langu?
Do I need Skype or Zoom to use Langu?
How can I sign up?
I can’t enter the classroom. What should I do?
What should I do if there is a technical difficulty I’m unable to solve?
FAQs for Teachers
What is Langu?
How do I become a teacher?
Who are Langu’s students?
Who are Langu’s teachers?
How can I make myself stand out?
Are there any costs involved?
How do I get paid?
How long does it take for the transfer to take?
What do I need in order to teach?
How do Langu language lessons work?
How do I share learning resources with my student?
What if something goes wrong?
How do I reschedule a lesson?
What happens when my students' lessons expire?
Do I have to sign a contract with Langu?
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