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Frequently Asked Questions
General
What is Langu?
Is Langu the right solution for me?
Language Lessons
How do Langu language lessons work?
What languages can I learn on Langu?
How do I book a lesson?
Can I reschedule/cancel a lesson?
Are Langu lessons private or in group?
Is it possible to teach two people at once?
Will I be provided with learning materials?
What happens if I am not satisfied with the quality of my lesson?
Langu Teachers
Who are the Langu teachers?
How can I choose the best teacher for me?
What qualifications do Langu teachers have?
What methodology do Langu teachers use?
Do I need to learn from a native speaker?
How can I get in contact with a teacher?
The teacher has no availability on their calendar. What do I do?
Costs and Payments
How much do Langu lessons cost?
Can I try it for free?
How do I pay for lessons?
Are there any extra fees?
I want to book more lessons - are there any discounts?
Can I pay in my local currency?
Can you provide a bill?
What happens with my money after I have booked a lesson?
What should I do if my card transaction fails?
My plans have changed - can I get a refund?
Will my Langu lessons ever expire?
Technical Questions
What are the technical requirements I need to use Langu?
Do I need Skype or Zoom to use Langu?
How can I sign up?
I can’t enter the classroom. What should I do?
What should I do if there is a technical difficulty I’m unable to solve?
Langu for Business: FAQs for Company Clients
What types of language lessons does Langu offer for companies?
Which languages are available for corporate training?
How flexible are the contracts and scheduling?
Can we monitor our employees’ progress?
Is there a way to personalise the learning experience for our company?
Do you offer language level assessments?
What is the pricing structure for corporate clients?
Who are the teachers, and how are they selected?
What technology does Langu use for online lessons?
How can we get started with Langu’s corporate language training?
FAQs for Teachers
What is Langu?
How do I become a teacher?
Who are Langu’s students?
Who are Langu’s teachers?
How can I make myself stand out?
Are there any costs involved?
How do I get paid?
How long does it take for the transfer to take?
What do I need in order to teach?
How do Langu language lessons work?
How do I share learning resources with my student?
What if something goes wrong?
How do I reschedule a lesson?
What happens when my students' lessons expire?
Do I have to sign a contract with Langu?
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